INC Confirms Old Adage

may 9, 2024 – MICHAEL MARSH

Where does a workers' compensation claim start? At the beginning. :) How does the claims professional begin the process of trust, engagement and encouragement? Through the first contact.

A recent INC article talks about how initial interactions have a direct impact upon how someone feels about another as a result of their first interaction.

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About Michael J. Marsh

Mr. Marsh is the President of Midland Claims Service, Inc., Underwriting Solutions, Inc. and Recreational Action Sports Entertainment ("RASE LLC"), Montana-based companies. He has a diverse insurance and technology skill set. He is a Montana licensed Adjuster, WC Examiner and Agent/Producer as well as a Certified Insurance Umpire and well-known litigation claims process expert.

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