Claim Administration in Montana - It Can Be Complicated

With rulings by the MT Supreme Court and the Workers' Compensation Court, claims handling can be complicated in Montana

Report Only WC Claims in MT

Brief Discussion of risk management issues for consideration when using RO or NO type claim reporting on a workers' compensation program in Montana

Work From Home And Meaningful Connections

As the claims industry moves to near exclusive use of the adjuster work-from-home model, are meaningful connections going away?

Perils of Work From Home

The work from home movement will undoubtedly present new and challenging issues for the claims industry

Pre-Existing Or New Injury

The question of workers' compensation involvement for a medical condition has been around as long as the system, is it a pre-existing condition or a new injury?

Paper or Plastic? Reading Comprehension

With the move from paper files to images on screen, is there an impact to claims results?

The Truck Driver

How the claim of a truck driver can change the workers' compensation industry

Follow or Lead ?

Those responsible for the results of a workers' compensation program must first make a decision to follow the industry...or lead

COVID and Workers' Compensation Coverage for COVID-19

Does workers' compensation cover for COVID-19 infections?

Montana - PPD Rating Benefit Differential Constitutional

Montana - Payable Benefit Differential Between Class 1 and Higher Classes of Impairment Is Constitutional

MT - 60 Month Medical Closure Update

Sixty month medical closure in MT WC - Who Is Responsible To Defend The Decision Of The DOL&I ?

Choice of Jurisdiction - Montana

Choice of jurisdiction in Montana is broad regardless of the location of the incident

Advocacy Model in Workers' Compensation

The Importance of Claire Muselman and the Advocacy Model in WC

Set Expectations and Deliver Beyond

Elon Musk has a skill for setting low expectations and delivering results beyond them. The WC claims community can learn to exceed best practices' lowest common denominator expectations

The Right Thing

Workers' Compensation Claims Is Fundamentally About Doing The Right Thing

The Word Is Spreading

"Humanize The WC System" Is A Concept That Is Spreading

SIF - Chance to Further Spread WC Risk and Extend SAW/RTW

Subsequent Injury Funds - Time To Sunset The Funds or Expand To Further Spread Catastrophic Claim Cost Risk

Range Of Emotions For Return To Work

Understanding the range of emotions of a recovering worker when considering return to work

The Conversation

Recovering worker advocacy model and humanizing the wc claims process

Financial Responsibility For WC With Uninsured Employer Involved

When does a injured subcontractor employee become the responsibility of the property owner

When WC Adjuster & Examiners Hit The Wall

When the workers' compensation claims professional hits "the wall" and the Dunning - Kruger Effect

Flat Rate is Not Effective

Flat Rate Pricing of WC Claims Services Actually Increases Total Cost

Marsh @ National Council of Self-Insurers

Announcement - Michael Marsh Presentation To National Council of Self-Insurers - San Diego June 2017

The State of Artificial Intelligence and Workers' Compensation Claims

An invitation to attend a webinar was received recently, sent by a company that specializes in Artificial Intelligence software directed at the workers’ compensation claims industry. Software that can...

Back to Basics – Humanizing the Worker's Compensation System

Presentation to the Montana Governor’s Labor Management Advisory Council on Workers’ Compensation, June, 2016.