The Truck Driver

january 8, 2021 – Michael Marsh

The story of how humanization of the workers compensation claims process can result in amazing recoveries an financial consequences can be summarized by a follow up to a story done by Robert Wilson on workerscompensation.com.

Read the blog post ❯

Featured Posts All Blogs ❯

Back to Basics – Humanizing the Worker's Compensation System

Jun 11, 2016

The following is a presentation to the Montana Governor’s Labor Management Advisory Council on Workers’ Compensation, June, 2016.

The State of Artificial Intelligence and Workers' Compensation Claims

jul 28, 2020

An invitation to attend a webinar was received recently, sent by a company that specializes in Artificial Intelligence software directed at the workers’ compensation claims industry. Software that can improve claims services...

Set Expectations and Deliver Beyond

Elon Musk has a skill for setting low expectations and delivering results beyond them. The WC claims community can learn to exceed best practices' lowest common denominator expectations

About Michael J. Marsh

Mr. Marsh is the President of Midland Claims Service, Inc., Underwriting Solutions, Inc. and Recreational Action Sports Entertainment ("RASE LLC"), Montana-based companies. He has a diverse insurance and technology skill set. He is a Montana licensed Adjuster, WC Examiner and Agent/Producer as well as a Certified Insurance Umpire and well-known litigation claims process expert.

Learn more about Michael ❯